Frequently Asked Questions


  • How do I cancel or change my order?

    Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. You can send us a message before sending your order or use the comment box when placing your order.

  • How to track my order?
    You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

Shipping & Delivery

  • My order is urgent. Can you ship with express?

    No, we cannot ship with express and we also cannot guarantee a specific delivery period since this is beyond our control. 

  • Do you ship overseas?
    Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.
  • Do you offer free shipping?

    Yes, we also offer free shipping for our subscribers or over an order of €200.

  • How long does the delivery take?
    We usually take 3-5 business days for your order to be shipped & delivered.


  • I have paid for an order but did not receive a confirmation e-mail

    Once we notice your payment we will send you a manual confirmation email (on the same day). With bank transfers it can take 1-2 days until we receive the payment. If you have not received a payment confirmation email please contact us. 

  • What are my payment options?

    We accept all the popular payment methods such as SEPA bank transfer, QR code or Crypto payments via BTC or ETH.

  • I have never used Bitcoin. What is the easiest way to pay with Bitcoin?
    1. Create an account on
    2. Buy Bitcoin on (Bitcoin will be credited to your Coinbase account)
    3. Place an order on our website
    4. Click the “SEND” button on
    5. Fill in the amount + receiving address (both displayed on our checkout page)
    6. Done. Coinbase will send the Bitcoin.
    7. You don’t need to have an own Bitcoin wallet to carry out these 2 methods. No technical knowledge is required. Alternative to Coinbase:,
    8. Another way is to use the Relai app:


  • How do I work with substances labeled with I.U.’s

    How do I work with substances labeled with I.U.’s (International Units) Dosages for substances such as HCG, HGH, and insulin are measured by their respective IU values.

    For example, Global Anabolic makes HCG under the brand pregnyl in 1,500i.u. and 5,000 iu concentrations. The drug comes with two vials. One vial of actual HCG powder and one vial with a liquid to reconstitute the powder into an injectable solution.

    If you have a 1,500 iu vial of HCG which comes with a 1ml vial of sterile water, once you mix the vials together, you will now have 1,500 iu of HCG in one milliliter (1ml) of solution. If you do not have the proper syringe, it would be quite tricky to break this down into small dosages such as 500i.u. If all you have available is larger syringes such as 3cc or 5cc, a good trick would be to mix the HCG with your own USP grade water. To make it very easy, if you mix three cc’s of water with your vial of 1,500 iu HCG, you will now have a nice concentration of 500 iu per milliliter (500 iu/ml). This was calculated by dividing the units by the volume, so 1,500 iu divided by three milliliters (1,500 iu/3ml) is equal to 500 iu per milliliter.

    The same applies for HGH. 

  • Examples putting it all together

    Say a user has some Nandrolone Decanoate. One is Deca 300 and the other is Deca 100. Both of these are Nandrolone Decanoate, but they have different concentrations. What this means is….

    For the Deca 300:
    If you take 1 ml (one milliliter) of this solution, it will take up ~1cc (one cubic centimeter) of space in the syringe. There will be 300mg (three hundred milligrams) of Nandrolone Decanoate in this dosage.

    For the Deca 100:
    If you take 1 ml (one milliliter) of this solution, it will take up ~1cc (one cubic centimeter) of space in the syringe. There will be 100mg (one hundred milligrams) of Nandrolone Decanoate in this dosage.

    If you put the syringes side by side, they appear the exact same, so what is the difference? The Deca 300 has a concentration of 300mg/ml, while the Deca 100 only has a concentration of 100mg/ml. This means that the syringe with Deca 300 has three times (3x) the amount of Nandrolone Decanoate in the same exact volume as the syringe with Deca 100.

    A drug’s effectiveness has nothing to do with the concentration. If you take three milliliters (3ml) of the Deca 100, it will have the same effect as one milliliter (1ml) of Deca 300. 

  • Conversion factors

    1000 mcg (microgram) = 1 mg (milligram) 1000 mg (milligram) = 1 g (gram) 1000 g (gram) = 1 kg (kilogram) 1000 ml (milliliter) = 1 liter

    1ml (water) = 1cc (water)
    1ml (oil) ~ 1cc (oil) (~ denotes approximately equal to) 

  • What is iu, mg, mcg, ml, cc?

    A more in depth guide to data conversion. This will be helpful to people who have trouble converting their units, or understanding things such as I.U., ml, cc, and other terms associated with chemical enhancement use. 

  • Units and their definitions

    i.u. (IU) = international unit. This is a unit used to measure the activity (that is, the effect) of many vitamins and drugs. For each substance to which this unit applies, there is an international agreement specifying the biological effect expected with a dose of 1 IU. Other quantities of the substance are then expressed as multiples of this standard. This also means that this measurement is not based on sheer volume or weight of the substance, but rather the effect.

    ml = milliliter. This is a VOLUME measurement. It is 1/1000 of a liter. When talking about water or similar liquids, it is equivalent to one cubic centimeter.

    cc = cubic centimeter. This is also a VOLUME measurement. Most syringes measure their capacity in cc’s. If you have a 5cc syringe, it will hold ~5ml of liquid in it.

    mg = milligram. This is a WEIGHT measurement. It is 1/1000 of a gram. The amount of chemical substance is often measured in milligrams. For injectable solutions, this will be reported as a concentration of weight to volume, such as mg/ml (milligrams per milliliter). In the case of orally administered substances, the weight of chemical is labeled; although the actual weight of the pill/capsule may be much higher, because of the use of filler substances. This means that a small pill may be much more potent than a large pill, so don’t judge a pill based on its size, but the actual amount of substance for which it is labeled as.

    mcg = microgram = 1/1000 of a mg (milligram) There are one thousand micrograms in one milligram.