TERMS AND CONDITIONS
1. Acceptance of Agreement
By accessing and using this website, placing an order, or creating an account, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using this website and its services.
These Terms and Conditions apply to all users of the website, including visitors, registered customers, and purchasers.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements under applicable law.
You acknowledge that it is your responsibility to ensure that the purchase, importation, possession, and use of products offered on this website comply with all applicable local laws and regulations.
3. Products and Information
All product descriptions and information provided on this website are for informational purposes only. While we make reasonable efforts to ensure accuracy, we do not guarantee that product descriptions, images, or other content are complete, current, or error-free.
The website does not provide medical, legal, or professional advice. Any reliance on information found on this website is done at the customer’s own discretion and risk.
4. Orders
Placing an order constitutes an offer to purchase products subject to these Terms and Conditions.
We reserve the right to accept or decline any order at our sole discretion. An order is considered accepted only after payment has been successfully processed and the order status is confirmed.
Once an order has been processed, cancellations or modifications are not possible.
5. Pricing and Payments
All prices listed on the website are subject to change without prior notice.
Payment must be completed in full before order processing and shipment. The customer is responsible for ensuring that payment details are accurate and valid.
We are not responsible for payment processing delays, failures, or additional fees imposed by third-party payment providers.
6. Products Delivery
We deliver ordered goods to the shipping address provided by the customer during checkout.
Delivery times are estimates only and may vary depending on destination, shipping method, customs procedures, and other factors beyond our control. Delivery dates are not guaranteed.
Ownership and responsibility for the shipment pass to the customer once the order has been dispatched. All shipments are made at the customer’s own risk.
Due to the nature of the products and international shipping conditions, delivered goods are not returnable, and no return address can be provided.
We are not responsible for delays, losses, seizures, or non-delivery caused by customs authorities, postal services, carriers, or incorrect or incomplete shipping information provided by the customer.
7. Return Policy
Returned shipments are not accepted.
Failure of delivery does not automatically qualify for a refund. Each case is reviewed individually by our support team based on the selected shipping method and the specific circumstances of the order.
Orders affected by incorrect or incomplete shipping details provided by the customer are not eligible for free reshipment or refund.
8. Customer Support
Customer support is available exclusively via email and the internal support portal for registered users.
Support assistance covers order-related inquiries, payment issues, shipping status, and post-purchase matters. All requests are handled individually.
Support is provided only in written form to ensure accuracy, security, and proper record keeping. Response times may vary depending on request volume.
9. Limitation of Liability
To the maximum extent permitted by applicable law, the website operator shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website, the purchase or use of products, or the inability to access services.
This includes, but is not limited to, damages resulting from delays, non-delivery, customs actions, data loss, or third-party service interruptions.
10. Disclaimer
All information provided on this website is for informational purposes only and does not constitute medical, legal, or professional advice.
The website operator makes no warranties, expressed or implied, regarding the suitability, legality, or effectiveness of the products for any particular purpose.
11. User Responsibility
Customers are solely responsible for ensuring compliance with all applicable local laws and regulations related to the purchase, importation, possession, and use of products obtained through this website.
Any consequences arising from non-compliance with applicable laws are the sole responsibility of the customer.
12. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon publication on the website.
Continued use of the website after changes constitutes acceptance of the updated Terms and Conditions.
13. Governing Principles
These Terms and Conditions shall be interpreted in accordance with generally accepted principles of international commerce and electronic transactions.
14. Contact Information
For questions related to these Terms and Conditions or existing orders, customers may contact customer support via the contact form or email provided on the website.